Privacy Policy
Table of Contents
A. COLLECTION OF INFORMATION
- Information That You Provide to Us
- Information That We Collect Automatically
B. RETENTION
C. SECURITY MEASURES
D. CHANGES TO THIS PRIVACY POLICY
E. LANGUAGE
F. HOW TO CONTACT US
We at ED. delivery (“we”, or “us”) recognize the importance of privacy and confidentiality of personal information.
ED. delivery (“ED.delivery” or, the “Platform”) is a business to consumer (or “B2C”) platform which connects and facilitates sales and purchases between business sellers (or “Sellers”) and consumer buyers (or “Buyers”).
This Privacy Policy sets out the ways in which we collect, use and disclose information in connection with the operation of the Platform, including personal information about you, Platform users, visitors and representatives. This Privacy Policy also applies to the use of the Platform via your mobile device.
COLLECTION OF INFORMATION
The personal information that we collect from you, either directly or indirectly, will depend on how you interact with us and the Platform.
Information That You Provide To Us:
We collect personal information directly from you when you choose to provide us with this information through your use of the Platform and through your other interactions with us, such as where you issue a complaint. Certain parts of the Platform ask you to provide personal data in order to set up and use it to as a Buyer or Seller.
If you are a Buyer, we will ask you to provide the following personal information:
| Data Category | Data description |
| Account and profile information | Such as name; username; birthday; gender; address; phone number; email address, and profile image. |
| Payment Information | Such as credit card or similar payment account information that you intend to purchase with; billing and delivery address. |
| Purchase Information | Such as details of the goods purchased and how many; order ID; logistics information and some other information for delivery, returns, refund, sales tax determinations, and payment operations; We also collect information that is required for extended warranty purposes and your transaction and purchase history on or through the Platform. |
| Complaint Information | Such as information connected with the Platform or goods and/or services purchased via the Platform as such information relates to a complaint, for example, the photographs you upload for the products reviews or complaints. |
| Identity Information | Such as a form of ID like a passport or other identity verification for customs clearance purposes or after-sales services. |
| Correspondence Information | Such as your correspondence with us via various channels, such as email, phone, online chat service, social media, mail, instant chat and our customer service department. |
| General Personal Information | When you optionally provide such information, we may collect general personal data that cannot identify you, such as body shape, personal height, chest/waist/hip circumference, andweight. For example, this information may be used by us to recommend clothing sizes or styles, personalization, or to provide fit prediction services for you. |
Information That We Collect Indirectly:
If you are a Buyer or Seller or prospective Buyer or Seller, we will collect personal information indirectly, including through automated means from your device when you use our Platform. Some of the information we collect indirectly is captured using cookies and other tracking technologies. We collect the following personal information indirectly:
| Data Category | Data description |
| Platform Activity Information | Such as details on the types and specifications of the goods sold and purchased, pricing and delivery information, any dispute records, communications between Buyers and Sellers and any information disclosed in any discussion forum. |
| Platform Usage Information | Such as information relating to how you use and engage with the Platform including IP addresses, date and time of access to the Platform, device type, unique device identification numbers, browser type, broad geographic location (e.g. country or city-level location), browsing patterns and details of how you have interacted with our Platform and the goods and services available on it. In addition, we gather information about the Platform and visitors to the Platform including browser software, operating system, software and hardware attributes, pages viewed, number of sessions and unique visitors. |
| Derived Information | Such as information we derive or infer about you based on your browsing and buying activity information and other information we have collected about you. |
| Social Media Content | Where you are a certified blogger or influencer for us, your social media account handles and posts/comments made in relation to the Platform. |
| Platform Contacts | Such as people or accounts with whom you share content or interact and contact information if you choose to upload or import it from a device (such as an address book). |
| Profile Information | Including your style preference, if you voluntarily choose to provide it for personalization purposes. |
RETENTION
We will retain your personal information for as long as we have an ongoing legitimate business need to do so, to provide services or products to you, or as required or permitted by applicable laws. When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it, or if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible. How long your data is kept for will also depend on how you use our website (for example if you are logged in as a member or you are visiting our website as a guest) and what the information you provide to us is used for. For example, if you are a registered member, certain data will be retained for a length of time following termination or deletion of your account, in order to comply with applicable laws [(for example, if a court order is received about your account, we would retain your account data for longer than the usual retention period when an account is deleted)] or in case of disputes. In other instances, the period of retention may be determined according to your activity on the Platform or to comply with a specific arbitration period/resolve a dispute.
SECURITY MEASURES
We implement appropriate technical and organisational measures to prevent unauthorized access to the Site, to maintain data accuracy and to ensure the correct use of the information we hold. Upon becoming aware of a data breach, we will notify you and the regulatory authorities in accordance with the timescales and scope required by applicable data protection law.
For registered users of the Platform, some of your information can be viewed and edited through your account, which is protected by a password. It is your responsibility to keep your password secure and confidential. We recommend that you do not divulge your password to anyone. We have instructed our personnel to never ask you for your password. If you share a computer with others, you should not save your log-in information (e.g., user ID and password) on that shared computer. Remember to sign out of your account and close your browser window when you have finished your session
No data transmission over the internet or any wireless network can be guaranteed to be perfectly secure. As a result, while we use appropriate technical and organizational measures to protect the information we hold for you, we cannot guarantee the security of any information you transmit over the internet.
CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time in response to changing legal, technical or business developments.
When we update our Privacy Policy, we will take appropriate measures to inform you, consistent with the significance of the changes we make and as required by applicable law, such as by posting an amended Privacy Policy on the Platform.
LANGUAGE
If there is any conflict between the English version and another language version of this Privacy Policy, the English version shall prevail.
HOW TO CONTACT US
Contact information of the Data Protection Officer: support@ed6737.com
