SHIPPING
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have been shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
10-30 Business days |
| Canada, Europe |
10-30 Business days |
| Australia, New Zealand |
10-30 Business days |
| Central & South America |
15-30 Business days |
| Asia |
10-20 Business days |
| Africa |
15-45 Business days |
*This doesn’t include our 2-5 day processing time.
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
RETURNS
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of ED (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://ed6737.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Good
To illuminate a room is worth, a dance hall no.
Came missing control
Everything is super cool and the most important thing is that on electricity and not on batteries
Not as extra as the video but it will do the job... the box arrived quite applatively the globe was plus in its place (dismantle) but it works the same... maybe the general condition of the device changes the effects that the video demonstrates
The Messenger has thrown the product on the terrace, instead of pressing the bell that was put for that, the product has been checked and luckily it works, let's hope it lasts and doesn't break ahead of time. To the seller everything well and the product matches the described.
This disco rotating ball is the best, came well packed and I love the effect in my room
A kábel 50cm, a burkolat nem forog, amúgy jó cucc. A burkolat alatt forog a világítás. The cable is 50 cm, the cover does not rotate, otherwise it is a good product. The lighting rotates under the cover.
Good article. Small and works at 5V so it can be used with a mobile charger or with a power bank.
Plastic material. It has several functions for lights. Is easy to use. Works super well. I will buy another
Good product!
Good product
works like new🤣
It's okay for what it costs to liven up a party
Nice but I recommend taking it with remote control. I didn't realize and ordered that without it. Changes color automatically and I don't know why but it also does it every time it is touched below
Received in good condition, tested and works as described very cute. Thank you.
The box came a little dented. It only works while plugged in. Works well
Wonderful product, it is very cheap for the quality you deliver, very beautiful and I use it in a live music venue, follow the music has 3 options to keep up, remarkable, remote control works at a very faithful distance, tremendous👌👌👌👌👌🙌
They work well, as it says in the description, the only downside I see is that the cable is very short and depending on where you put it, it is difficult to get the cable to the plug.
Good product I recommend without a doubt
Very good has Sound movement and very intense light
Totally what I expected
Everything OK
Nice, used a couple of times, even in canoe, creates a cute atmosphere
Function a bien...ca price of money... is what you pay. But yes... good product